Online casino is a lucrative, thriving, and profitable business with an extensive market base. Online casino platforms attract millions of engagements and interactions daily. The platforms also offer numerous job opportunities to thousands of people in various fields of work. One area of casino betting that is exploited widely is online platforms. The online platforms have made it easier for millions of people to conveniently, easily and efficiently access the casino sites.
The casino software’s on which the gambling platform is hinged on are designed to be secure and reliable. Although the software design is for the ultimate functionality and security, it has, on numerous occasions, suffered vulnerabilities. A simple glitch in the functionality of the software’s can result in insurmountable losses in terms of revenue. The glitches can also destroy the reputation of the casino platforms.
To stay up to date, maintain systems that are optimally functioning, and to avoid career-ending glitches, casinos are investing in QA testers. Many casino platforms are investing heavily to employ qualified, skilled, and experienced QA testers as part of their team.
Who is an online casino QA tester?
Also known as Quality assurance technicians, an online casino QA Tester is responsible for the regular assessment and checks of the software functionality. The QA tester role is to ensure that the gaming software platforms are functioning optimally, free of defects, and glitches.
As part of their role, the QA tester runs multiple test-runs on the software of the casino platforms. The tests are to ensure that the systems are as per with laid out standards and guidelines. The QA tester is also tasked with the detection of anomalies and running debugging programs when necessary.
The role of QA testers is vital in online casino platforms as the systems are prone to bugs and breakdowns. Ensuring that the casino platforms are optimally functioning improves the customer’s confidence in the software.
Qualifications of a QA tester
To qualify as a QA tester, one has to undergo the relevant training, examination, and certification. A QA tester should at least hold a high school diploma, a degree, and significant industry experience. The preferred areas of study are either computer information or computer science. The QA tester should also have vast knowledge and skills in the relatable field and ability to utilize products in their area of work. The QA tester should be registered and certified by the relevant statutory, regulatory bodies in their residential or work areas.
The QA testers should also exemplify vast knowledge and skills that fit them in their roles and duties. The QA testers should have extensive experience of quality assurance scripting language and coding unit tests. They also need to have operational knowledge of the software product they are tasked to operate. The tester should have an unwavering understanding of process metrics and manual testing of the casino software. A proficient in mobile game testing and web application test is also mandatory for the QA tester to be able to operate the software.
The QA tester should also possess strong analytical, problem solving, organizational to be able to carry out their functions. The tester should also exemplify adequate written and spoken communication skills necessary for their jobs. The tester should also display good judgment, be self-motivated and detail-oriented, and able to work with others.
QA testers rely on several tools of the trade to carry out their specified daily tasks. The necessary tools in a quality assurance tester’s life include the following; defect management tools like Microsoft Test Manager and JIRA, Database management systems, and be knowledgeable in Programming languages.
When the QA tester has the relevant knowledge, skills, and equipment, they can comfortably carry out their professional mandate.
Role of an online casino QA tester
The life of an online casino QA tester revolves around checking the functionality of the software. The technicality of online platforms requires regular checks and evaluations to detect anomalies and fix them promptly. The job of a QA tester is challenging because the expectations of an entire platform network are on their shoulders. It is there essential that a QA tester is well versed with all the necessary expectations and scope of their jobs.
Generally, the role of an online casino QA tester is vast and demanding. The QA tester needs to ensure that the whole system is properly functioning and also perform other stated roles.
The general duties of an online casino QA tester include the following;
- Run routine tests on newly installed software and applications– regular system checks and inspection are the primary function of a QA tester. Running tests on newly installed software and applications ensures that they meet all set standards, specifications, and requirements. The analyses provide the detection of any malfunctions and hitches, and the QA tester runs debugging programs to fix them. Correctly, running systems that are bugs free are then set for launch and use by the various subscribed online casino platforms.
- Make records of defects and issue status reports– QA testers record all issues and errors detected in the operating systems and the steps taken in their repair. The documents are essentials to help identify similar system issues in the future. The recorded history in the system operability helps in making swift management and provision of quick resolutions. The QA tester maintains documentation of logs, bugs and system malfunctions as and when they occur.
- Offer assistance with system design processes– QA testers have knowledge and skills relating to software development and design. The QA testers work in conjunction with software developers in the design process. Their role includes risk assessment, detection of operational issues, and management of defects during the process. The QA tester assistance in the design process is vital in design fault-proof systems.
Other Specified roles of online casino QA testers
There are many different roles that the QA tester provides, especially relating to online casino platforms. Online casino platforms are particularly vulnerable to breakdowns and bugging. The platforms routine and regular professional checks avert software breakdowns that can be costly to the casino platforms.
The job detail of an online QA tester involves reporting the detection and reporting of any system malfunctions. The typical software defects include reporting of expired game bonus or reporting new restrictions by individual countries. The information provided is essential in ensuring that the casino firms determine the best-suited games in each country.
The QA tester is responsible for checking the status of the no bonus offers provided for by the various casinos. The QA testers are also tasked with the detection of any customer dissatisfaction related to the system functionality and report it promptly for action.
The QA testers also help the casino team to conduct online reviews. The reviews include checking the customer support quality, website functionality, and customer withdrawal speed. The objective reviews help in the casinos aligning their software’s according to the demand and customer expectations.
The daily life of online casino QA testers revolves around assessment and management of casino software. The QA testers are vital in checking the functionality of the casino operating systems. The specified role of the QA testers is to ensure there are no system breakdowns and everything is functioning optimally.